Skill: com , sun solaris , infrastructure engineer , virtualization , vmware , unix administration , it , redhat , veritas , veritas cluster , openstack , unix , storage , aix , perl , san , operating system , rhel , technology , infrastructure , aws; Exp: 2-3 years; Infrastructure engineer-90193716 Primary LocationIN-Maharashtra-Pune Job TypePermanent/Regular Posting Range29 Jun 2018-13 Jul 2018 Description Job TitleInfrastructure engineer Location Pune Grade AVP The controlled resolution of UNIX incidents and problems (deviations from planned or expected infrastructure component or system behavior) including classification, prioritization and initiation of action, documentation of root causes and implementation of remedies. This also includes – close liaison with the Change/Configuration/Release Management and Help Desk Functions – knowledge and use of the change/configuration management system – the drawing in of specialized expertise wherever appropriate, and the provision of advice and information aimed at minimizing the occurrence and impact of service incidents through process improvement. The implementation of all changes to the components of a live infrastructure, from request for change or project initiation through to deployment and review, to support the continued availability, effectiveness and risk compliance of the infrastructure. Your Role Ensures that all requests from users for assistance are handled promptly and effectively 24×7 (managed through on-call and standby arrangements). Is pro-active to ensure that users make effective use of the facilities available to them. Demonstrates commitment and ingenuity in expert application of available facilities to non-standard situations, diagnosing underlying causes of difficulties, and devising solutions or workarounds to ensure that the effect on service is minimised. For all requests that can not be resolved directly, provides an effective interface at the highest level between users and service providers; ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved. Regularly monitors the incidence, status and speed of resolution of enquiries and problems; is pro-active in devising improvements and recommending changes to systems, products or services. Obtains diagnostic data to assist in the investigation and resolution of problems. Matches unresolved incidents against existing problems, known errors and other incidents. Ensures that incidents and problems in systems and services are fully documented within the configuration/change management & problem reporting system. Classifies and prioritises unresolved incidents. Initiates and co-ordinates investigations to discover root causes, and progresses the implementation of remedial action. Ensures that investigations are fully documented, to facilitate the optimum implementation of remedies. Ensures that existing problems and known errors in systems and services being brought into operation are understood and managed in the same way as those arising from operational incidents. Ensures that the requirements of agreed internal and/or external levels of service are met. Keeps relevant staff informed of the status of systems and services, by producing reports/registers on defect/problem reporting data extracted from the configuration/change management system. Ensures that agreed actions relating to problem investigation and clearance are taken within the allotted timescales. Performs analysis of incidents and problems to show trends and potential problem areas, so that action can be taken to minimise the occurrence of incidents and to improve the process of problem reporting, analysis and clearance. Monitors plans and actions to investigate and resolve incidents and problems, including any suppliers and specialists involved, and contributes to problem management policy decisions Essential Skills Bachelor degree in technology with relevant years of working experience in Unix administration /support Deep understanding of UNIX and facilitating technologies,Knowledge of clustering/high-availability technologies (Veritas Cluster suite, PowerHA, Pacemaker, RedHat HA) Understanding of storage technologies (SAN, volume managers) Awareness of virtualization technologies (VMware, OpenStack) Awareness of cloud and containerization technologies (Docker, OpenShift, AWS) Networking knowledge (TCP/IP, VLAN, Port binding/trunking) Knowledge of automation and configuration management tools (Chef/chef-engine/Puppet) Ability to script and code is a good bonus (Ruby, Python, perl, bash/ksh etc.) Desirable Skills Ability to analyse data Engineering graduate or equivalent Strong Script knowledge Understanding or experience using Agile & Lean methodologies ITIL Foundation certification Good Knowledge of UNIX flavour of Operating System. RHEL/Sun Solaris/IBM AIX and VERITAS certification About Us Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns. For further information on EVP, please click on the link below https//now.barclays.com/WCP/content/intranet/en/functions/operations-and-technology/global-service-centre/EVP.html Risk and Control Objective All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Your Application To be considered for this role, click on the apply button now. https//jobs.barclays.co.uk/search-jobs/&enter the Job ID. Barclays Values & Diversity Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. *Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019. In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites. Please speak with your recruiter about the specific location plans for your role.
Function: IT Software : Software Products & Services