Skill: hris , bonus , learning , hr , hr functions , salary , incentives , communication , hr operations , hr processes , global hr , compensation , performance management; Exp: 3-6 years; ZS is the worlds largest firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of todays latest technologies. From our worldwide offices, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries. ZS India Capability & Expertise Centers house more than 60 PERCENT of ZS people across two locations in Gurgaon and Pune. Our teams work with colleagues across North America, Europe and East Asia to deliver sales and marketing projects to our end client, who drives our business. The Centers primarily support projects in the areas of Business Analysis, Business Operations and Business Technology. ZS Corporate Support teams operate the firms core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedicationwhether our customer is a client or another ZS employee. Human Resources develops and executes successful recruiting programs, learning and expertise-development initiatives, strategic staffing assignments, effective reporting and analytics, performance management processes, and work-life benefits and operations. HUMAN RESOURCES ASSOCIATE/INFORMATION SYSTEMS We seek an experienced, professional Human Resources Associate in our Pune, India HR group. This role will support and maintain the suite of core HR processes and drive efficiency and effectiveness in our HR operations. The core HRIS is SucccessFactors, but this position will work with additional ERP HRIS solutions as well. This position reports to a Human Resources Specialist. Responsibilities Work with internal stakeholders to understand ongoing issues, needs and requirements and implement them in the system; Cultivate and manage relationships with key internal stakeholders (HRIS support, HR functions, IT, etc.) Confirm accuracy and integrity of all data entered, maintain data in HRIS systems and databases and assure information is available on a timely basis; Respond to inquiries, complaints or problems, providing resolution based on comprehensive knowledge of SuccessFactors; Identify issues, challenges, or problems; research and implement process or technology improvements Participate in HRIS project meetings and discussions; Manage and prioritize day-to-day requests; Build and support global collaboration for delivering results; Function as internal consultant to stakeholders to deliver process improvement, tools, tips, etc. Qualifications Bachelors degree in Management Information Systems, Human Resources or a related technical field, Masters degree strongly preferred; Up to 3 years of experience in SAP/SuccessFactors in a techno-functional role (SAP-R, SAP-EC); SAP-HR certification highly desirable; Proficiency with MS Office Suite (Word, Excel, PowerPoint); Understanding of HR industry and technology trends and ability to keep informed about leading edge technologies and their application to HR and HR systems; Experience providing technology solutions to global HR organizations; specific experience in implementing/supporting and utilizing SAP and in optimizing core HR tools; Strong analytical skills (impact/risk analysis, root cause analysis, etc.) Knowledge of principles and processes for providing excellent customer service, including customer needs assessment, meeting quality standards for services, and providing customer satisfaction; Personal presence and strong communication (oral and written), active listening skills; Demonstrated ability to successfully deliver global projects, using strong organizational skills and an ability to multi-task; Proven ability to work in a team environment, creating partnerships across multiple levels; Demonstrated drive for results, with appropriate attention to detail and commitment; Ability to communicate technical info and ideas in non-technical terms so others will understand Good sense of humor appreciated. ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. NO AGENCY CALLS, PLEASE.
Function: Human Resource / IR / Training & Development