Hostess – InterContinental Hotels Dubai Festival City

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Hostess – InterContinental Hotels Dubai Festival City

**Job Number** EMEAA00909

**Hotel Brand: InterContinental Hotels**

Europe, Middle East, Asia & Africa – United Arab Emirates – Dubai – Dubai


About us

Do you see yourself as a Hostess for InterContinental Hotels Group at Dubai Festival City? What’s your passion? Whether you’re into triathlon, exploring new restaurants or dancing the tango, at IHG we’re interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1200 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

Your day to day

At the moment we’re looking for a Hostess to join our team at InterContinental Hotels Group® in Dubai Festival City! As a Hostess, you will make certain that appropriate welcome is being delivered at Restaurants for guests and potential guests as well as maximizing their dining experience using technical and individual social skills. You will also be responsible in ensuring that the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards, take telephone bookings and document in the Reservation book according to restaurant standards, be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor and support the operation when it’s required. In addition, you are required to have the full knowledge of the menu, including daily specials and as well as the current information on all general activities of the hotel.Additional key responsibilities are:-Have previous experience in a Receptionist role, ideally in a restaurant environment-Be familiar with restaurant reservation booking systems-Have outstanding customer service skills and a genuine passion for creating an excellent guest experience-Have the ability to multi task and effectively react to changing guest needs-Be a natural and confident communicator both face to face and on the telephone-Be organised and motivated and see tasks through to completion-Possess a good command of the English language-Be an excellent team player-Ensure that each guest is made to feel welcomed, comfortable and is served promptly, politely, and efficiently during all meal seating

What we need from you

Ideally, you’ll have some or all of the following qualifications and experience we’re looking for: Required Qualifications:-Communication skills-Good command of English-Ability to work in teams-Minimum 1 years of experience in a similar role in 4 and 5 stars hotels

What we offer

In return we’ll give you a competitive benefit package including accommodation, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we’ll give you the room to be yourself. At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.So what’s your passion? Please apply on-line and tell us how you can bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at