Front Office- PCC

  • Company:
    Max Healthcare Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 week ago
  • Category:

Skill: software , healthcare , manuals; Exp: 0-3 years; Job Description Responsibilities and key tasks Patient/Customer Care 1.To manage the Total Customer Experience Questionnaire process & follow through customer requests. Job Knowledge 2.To ensure total familiarity with all instructional manuals and operating procedures applicable to the role. Process Orientation/Documentation 3.To efficiently handle appointment, admission and discharge of patients. 4.To ensure timely invoice generation with accuracy. 5.To accurately share Cash/ Credit/ Corporate billing and discount information with customers & achieve high levels of customer satisfaction at each interaction. 6. To ensure timely registrations & timely report delivery. 7. To ensure timely submission of deposited cash/cheque/drafts/ credit slips to Finance. 8. To have complete orientation of IMS system of Hospital. 9. Comply with the service quality Process, environmental & occupational issues & policies of the respective area. 10. To have complete Awareness about Disaster Management Programme (DMP) of the hospital People Orientation 11.To maintain and contribute to cordial inter and intra team relations. Cost & Revenue 12.To effectively utilize Hospital Information System, EPABX system and other software provided. Other Details Location Max Super Speciality Hospital, Shalimar Bagh Qualifications Education/Experience Graduate/Under Graduate/PG in Hospital Management. 0-2 years; preferably with 1 yr of service industry/ Healthcare experience Category Front Office Experience 0-3years No. Of Vacancies 2 Contact Details Name Anuj Vijh Contact Number 9560519797 Email

Admin Services/Medical Facilities


Experience: 0-3

Function: Medical / Health / Fitness