Development Manager – Watson Customer Engagement

  • Company:
    IBM India Pvt Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 months ago
  • Category:
    Software Services | IT-Software

Skill: interpersonal skills , onboarding , communication , immigration , management training; Exp: 8-11 years; Job Description About IBM IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we craft. Business Unit Introduction IBM Partner Engagement Manager is a new SaaS offering for efficient, automated onboarding and management of partners, suppliers and customers. It is part of the B2B Teamwork solution, the global leader in EDI. With PEM you can simplify the on-boarding and B2B community relationships by centralizing on-boarding activities. Offer self-service and the dedicated management of contact and certificate data to avoid process disruptions. The IBM B2B Collaboration solution helps companies integrate all their complex B2B/EDI processes across their partner communities in a single gateway. It provides a highly flexible platform, available on premise or via hybrid cloud, that supports data transformation and most communication protocols; secures your B2B network and data; provides Docker container support; and achieves high-availability for operations with Global Mailbox. B2B Integrator enables companies to reduce costs by consolidating on a single platform and automates B2B processes across enterprises while providing governance, consistency to standards and visibility for those processes. Who you are As a Development Manager…You are Responsible for the successful delivery of our SaaS offerings to our customers. Will manage and own the team, put effective development processes in place Choose the right tools to support the delivery of current and new offerings to our customers and markets. Will direct a team of architects, developers and testers. Involve across the full product development lifecycle from requirements specification, design, delivery, test, documentation, release management to support and maintenance. What youll do The position is very hands-on and suits somebody who is looking to demonstrate and build a broad range of skills. There is no “typical day” here, but on any given day, the Development Manager may be involved in Day-to-day management and mentoring of team members for large, complex projects as well as short term customer issues and partner concerns. Handling, motivating and mentorship team members Producing development plans, including high level estimates, resourcing requirements, risk and issue logs. Working with Architects and developers to finalize the technical design of key initiatives. Coordinating with Product Managers, Architects and other functional leads to investigate issues and deliver solutions. Defining the team structure and hiring and developing the team. Implementing and mentorship others on good development practice – including agile – and influencing the wider team. Suggesting and driving through various levels, process and product innovations. Reporting on status on various levels for a variety of audiences. How well help you grow Youll have access to all the technical and management training courses to become authority you love to be. Youll learn directly from guide developers in the field; our team leads love to mentor You have the opportunity to work in many different areas in to determine what really excites you. Required Technical and Professional Expertise 8 Years of professional experience in handling large and/or risky product development projects in SaaS Technologies. Experience in handling multiple development teams in an agile environment. Demonstrable experience in crafting and motivating large product development teams Superb communication, analytical and social skills with a track record of establishing links within a team, department, organization, with customers and partners. Experience of Crafting, managing, motivating, developing / coaching and appraising resources assigned to the project Keen interest and experience and love to do designing and improving process Demonstrable leadership and influencing skills. Preferred Tech and Prof Experience Familiar with software technologies and environments; Excellent knowledge in Scrum and Agile methodologies. Good interpersonal skills. EO Statement IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



Experience: 8-11

Function: Human Resource / IR / Training & Development