Deputy Branch Manager


  • Company:
    IDFC
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    Banking | Financial Services/Stockbroking

Skill: branch audit , personal banking , banking , deputy branch manager; Exp: 5-10 years; Deputy Branch Manager DepartmentPersonal Banking LocationAhmedabad Exp5 – 10 Years No. of Openings Job Description Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank’s policies and procedures Ensuring the best in class customer service. Track and monitor TATs across all services. Review and authorize all documents (originals and scanned) pertaining to various products and services offered by the Bank Manage and complete branch audit by external auditors Resolution of customer issues and queries in a timely manner to ensure customer satisfaction and support the the Branch to do the same Handling the first level of escalation for complaints and ensure all customer complaints are resolved. Achieve annual targets for branch set in AOP (Annual operative plan) Keep up to date with product to provide suitable advice to the customers Know the value bankers (VBs) productivity and revenue generation. Ensure smooth functioning of the branch and follow banking norms. An Ideal Candidate would possess Strong organizational and communication skills Prior demonstrated leadership role Discipline, positive attitude, delegation of work in a right manner Knowledge of the product, process and compliance in banking environment. 5 – 10 years of experience Educational Qualifications Graduate/MBA in any stream with relevant work experience

Banking -General

Degree: MBA/ PGDM

Experience: 5-10

Function: Finance / Insurance Services