Deployment Manager

  • Company:
    Ernst oamp Young Pvt. Ltd.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Consulting Services

Skill: delivery excellence , people management , infrastructure engineering , service delivery , delivery , project management , it services , project delivery; Exp: 2-5 years; Deployment Manager New Trivandrum, Kerala, India Core Business Services TVM00061 Requisition # 1 day ago Post Date As the Desktop Deployment Manager, you will be taking on a new role accountable for the end-to-end delivery of updates to existing and new desktop applications across 275,000 desktops. You will act as the conduit to projects that require a desktop deployment and coordinate for these projects the end-to-end activity from packaging, configuring through testing and ultimately deployment. You will orchestrate the highly detailed delivery of new and secure updates while enhancing the desktop experience. This role is critical to our overall business – ensuring stable, consistent and minimally invasive delivery to our end users. In this role you will also Initiate, build and sustain productive relationships across IT Services and the business Monitor and manage successful, fit for purpose end-to-end delivery of Desktop components Oversee and provide perspective to team on approach for active Deployment efforts – primarily focusing on managing the activities across the different functions in Operation, resulting in full operationalization of the project deliverables. This includes activities during the project, such as proactively driving and socializing environment change requests, bridging engineering and operational efforts and support Client responsibilities Deliver Desktop components focusing on Desktop performance while meeting our business need Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence Prioritize deliveries in conjunction with various customers (projects in the service delivery functions or otherwise) Managing overall expectations of Customers and the team Overseeing technical elements as well as customers needs while ensuring technology and support meet business needs and productivity Collaborating closely with business partners and across IT Services who are an integral part in Desktop Delivery People responsibilities Should have good people management skills with ability to lead and motivate the team Conduct performance reviews and contribute to performance feedback for all levels of staff Contribute to people initiatives including recruiting, retaining and training Understand and follow workplace policies and procedures Selects appropriately from applicable standards, methods, tools and applications and use accordingly. Demonstrates analytical and systematic approach to problem solving. Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences. Is able to plan, schedule and monitor work activities in order to meet time and quality targets. Is able to absorb rapidly new technical information, business acumen, and apply it effectively. Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities of the employer or client. Skills Requirements BE/BTech/MCA/BSc Five or more years of experience in various aspects of IT or project management and at least 2 years experience in managing desktop deployments. Experience of leading small to medium sized teams in project delivery Good knowledge of Operations, Infrastructure Engineering and functional organizations along with Solid experience in applying RACI diagrams Organizational cognizant Good knowledge, capabilities and management in Project management Skills in developing actionable implementation roadmaps focusing on compact timelines and minimal budget impact Certification Requirements Microsoft certified (optional) ITIL Foundation (optional)

Project Leader/ Project Manager

Degree: MCA/ PGDCA

Experience: 2-5

Function: IT Software : Software Products & Services