DaaS Technical Solutions Consultant with German Skills


  • Company:
    HP Inc.
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 days ago
  • Category:
    IT-Hardware/Networking

DaaS Technical Solutions Consultant with German Skills Save job Overview Success profile What it’s like to work at HP Rewards Testimonial Responsibilities Overview HP is the worlds leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. It’s up to you to make that happen. We are here to help you achieve that and be the best version of you. Full Time Level Middle Travel Minimal (if any) Glassdoor Reviews and Company Rating Success profile What makes you successful at HP? Check out the top traits were looking for and see if you have the right mix. Analytical Communicator Proactive Problem-solver Quick-thinking Detail-oriented What it’s like to work at HP Employee Spotlight Sara Sabino, Planning and Operations Program Manager Sara discusses what shes most excited about at the future of HP, and offers advice for those interviewing at HP. Careers Vlog 3 Amazing HP Offices Around the World In this chapter, we are going to show you our offices around the world. No Photoshop, no green screen. As seen by our own employees Enjoy! Rewards Healthcare Paid Time Off Amenities 401(k)/Retirement Plans Family Support Work/Life Balance Working as a Project Manager you can see the development of a project from its planning until a complete HP site is operating properly. It is very gratifying to know a good job was done when other employees use the network infrastructure you helped build to develop their activities. Gerardo Lizaldi IT – Project Manager My work at HP has allowed me to learn and interact with modern and trending technologies like node-js, angular, AWS.I also like working in an agile environment and being part of a team that is open to adopt new ideas and technologies. Alberto Meza Software Engineer What excites me the most about future at HP is innovation. HP has transformed from being a company that builds printers, laptops, desktops, to one of the leading innovators in the industry. Phong Phung Technical Program Manager Responsibilities Job ID 3036695 Primary Location Ariana, , Tunisia Date posted 10/08/2018 At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! Are you someone interested in working in an agile start-up environment while leveraging the brand recognition, solution capabilities and global reach of one of the worlds largest IT corporations? The Emerging Compute Solutions team operates in a highly dynamic landscape with a product portfolio that encompasses commercial services, analytics and machine learning, commercial mobility devices, retail point of sale devices, thin clients and workflow transformation. The business unit builds a best-in-class, multi-OS Services portfolio powered by software, cloud, analytics and machine learning as well as expert IT resources. Our services portfolio powers HPs Device as a Service (DaaS). For more info on DaaS, please visit http//www8.hp.com/us/en/services/daas.html. The team is seeking an experienced Level 2 remote management and support engineer within the (DaaS) Device as a Service team with Germany fluency skills. Primarily responsible to devise project plan to onboard and ramp customer into the HP DaaS platform as well as provide ongoing support to resolve enterprise device management tool issuesquestions related to VM Ware Workspace One, Microsoft Intune and HPs Analytics and Proactive Management software platforms. The candidate will have an understanding of remote device management methodology and apply subject matter knowledge to triage and resolve issues. Will work on issues of diverse complexity and scope; taking application issues to lowest level, prioritizing and escalate fully qualified issues when necessary. Must work across businesstool owners to resolve issues. Frequently contributes to the development of new ideas and methods. Possible lead andor provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. Education and Experience Required University degree in Computer Science, or technical degree with IT background 5-7 years experience in hands on, relevant technologies and customer environment Relevant industry qualifications where necessary Skills and Knowledge General Excellent verbal and written communication skills. Demonstrates talent to work closely with customer technical resources and management to resolve issues in accordance to service level objectives. Demonstrates analytical and problem-solving capability with aptitude to grasp new technologies and tools quickly. Provides experience in troubleshooting in a technical environment and offers solutions to prevent problems and support incidents from reoccurring that impact endpoint device productivity. Ability to contribute to technical action plans as well as document and impart training on other technicians within own team or within customers organization where applicable. Written and verbal fluency in English and German. Technical Experience with endpoint device management tools such as VM Ware Workspace One, Microsoft Intune should have experience in all areas enterprise deployment & installation, configuration and policy setting, patch management, troubleshooting, monitoring, documentation Debug issues around iOS and macOS and related technologies DNS, DHCP, Wireless and Wired Networking, TCP IP Understand Software distribution, Imaging deployment Settings Management (MDM/MCX) Sufficient knowledge on Apple enterprise services, including APNs, App Store, Apple Software Update, DEP, VPP Working knowledge of device security, cyber security and overall IT security methodologies. Ability to configure end user device to have specific app deployment, VPN and security authentication protocols based on customers IT policy. Capacity to recommend enhancements or improvements to policies based on past experience. Understanding of Cloud technology Amazon Web Services OS experienceexpertise Windows 10, iOS, MacOS, Android Information Technology Infrastructure Library (ITIL) reference model, certification a plus but not required #LI-POST