Customer Service — TTC


  • Company:
    Great Connections Employment Services
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
    Full-Time
  • Posted:
    2 weeks ago
  • Category:
    Customer Service

Job Title :
Customer Service — TTC
Location :
Toronto
Start Date :
10/1/2016
Type :
Part-time
Created :
9/14/2016
Salary :
Job Description
ACCOUNTABILITIES:
• Be a highly visible, accountable presence and resource for the customers
• Be located at key points throughout the station providing information and directions to customers
• Engage and approach customers who appear to be lost or confused
• Actively give directions, especially to large crowds and groups
• Follow company policies and procedures, including no smoking or parking on property
• Follow the direction of the Transportation Lead during emergency situations if the Contractor’s Supervisor is not available
• Do not congregate in groups or stand around with other employees or workers
• Answers questions and give directions to customers in a courteous and efficient manner
• Communicate with customers, employees and Workers in respectful and professional manner
• Promotes good relationships and extends courtesy to customers under all circumstances
• Maintains neatness in appearance and attire
 
QUALIFICATIONS:
• Good customer service mindset; hands on experience in dealing with customers
• Good communication skills and people skills
• Strong organizing and arrangement skills
• Able to deal with emergencies
• Students are welcome
• Shift available on Weekends
   Morning shift: 5:00am – 4:00pm
   Afternoon shift:  3:30pm – 2:00am
• Be flexible and willing to work 5-11 hours per day
 
Wage rate:
$11.70/hour
 
How to Apply: 
1. Register online: http://www.gc-employment.com/job-seekers/register
2. Sent resume to resume@gc-employment.com  with subject line ‘Customer Service Assistance’