Customer Service Executive for IT Company at Vashi navi Mumbai

  • Company:
    cmts india
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 week ago
  • Category:
    IT & Software

Skill: Customer support; Exp: 1-3 years; Urgent requirement for Customer Service Executive for IT Company at Navi Mumbai, Vashi Area,near Saanpada Station,Only taking 10,mints from StataionPost- Customer Service Executive for IT Company Exp-1-3 yearsSalary-15-20KLocation- Navi Mumbai,Vaashi, Near saanpada stationThe Job Role and ResponsibilitiesThe primary responsibilities of a Customer Service Executive would be Answer calls professionally to provide information about pending installation / services, or obtain details of complaints from customersClose coordination required with Customer and service engineer for executing the work Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Follow up to ensure that appropriate actions were taken on customers’ requests.Refer unresolved customer grievances or special requests to designated departments for further escalation Competencies and Skills RequiredAny graduateNavi mumbai basedAge not exceeding more than 33,YersA clear and pleasant / good communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureOther DetailsFemale / Male candidate Salary 15- 22 K / monthrequirement – 1norequirement – immediate Intrested can call to aditya kumar on 8527750087,8420845459 or mail your cv on hr@cmts.in or cmts.hr@gmail.com

Other Customer Service

Degree: 

Experience: 1-3

Function: BPO / Customer Care / ITES / KPO / Telecaller