Collection officer Wheels Asset Asset Collection

  • Company:
    AU SMALL FINANCE BANK
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 days ago
  • Category:
    Banking

Skill: reports , fi , legal , reporting , dealing , collection , accounts; Exp: 0-3 years; Collection officer Wheels Asset Asset Collection-01435 Description JOB DESCRIPTION Basic Information Position Title Field Officer Grade/Level A-1/A-2 Vertical Collections Location Business CV Department Collections Organizational Relationships Functional & Administrative Reporting to Team Leader/Branch Manager Direct Reports if any NA Assigned delinquent accounts for follow-up, payment collections and feedback /trail updating as per defined. Qualification Under Graduate /Graduate Relevant Experience 0-3 Years Functional Competencies Adult, Well Acquainted with computer basics, Physically Fit, Driving T/w with valid License, Bearing KYC, NOC from other institution ( if coming from another FI) ,the candidate is expected to possess knowledge and comfort in working on computer and smart phone platforms(should possess a smart phone) good knowledge of local demographics Good Knowledge of regional Language, English and Hindi. The candidate is expected to have fluent command over the verbal and written basics of the above mentioned languages. Should be confident and comfortable in collection of data. Knowledge of local area/Target market . Behavioral Competencies Good family background subject to HR clearance. Candidates are required to be soft-spoken, motivated to learn and grow, passionate about work and ought to believe in hard work. Candidates are expected to be efficient leaders, able to inculcate spirit of team-work among the members of the team, should be aware of the norms and work towards maintaining decorum in the office premises. It is important for the organization to possess a proven track record of past employment if experienced, Positive reference check and clear civil report. Job Responsibilities Financial Responsibilities Field visits of allocated cases, follow-up, payment collections, target achievement. Value collections as per target. Ensuring Roll back as well as Normalizations Depositing Cash as per company Norms. Ensuring that Receipts are issued against any form of collection. (Cash/DD/Chq or any other instrument) Feedback and trail upload of follow-up cases e.g. Deceased customer, SKIP, Fraud etc. Non Financial Responsibilities Deal with customer with integrity & honesty, should be involved objectively in the transaction, without seeking any direct or indirect interest in it. Should understand customer and adopt problem solving approach. Clearing all the queries of the customer and make sure to clear him all the Charges due, and future legal implication. Maintaining good and decent behavior while dealing the customer , visiting his property , shop , guarantee & Guarantor’s place. Tracing customers that are unreachable through references, neighbors and other sources of information. Such tasks must be performed with sincerity and maturity , not causing any harm to the goodwill and the dignity of the client . Under any circumstance, any information about the client should not be disclosed to the third party. Should adhere to code of conduct of the company. Timely reporting to supervisors and seniors time to time. Taking the responsibility of company information – No Third party info disclosure , Verbal , written , soft copy, mail any way Safeguard of company assets provided for serving job responsibilities , like Identity Card , SIM, Marketing material , Computer Systems, Company provided Mobile and printer Updating supervisors and system with latest information of customer gathered during visit. (Feedback, Contact Number & address, third party ownership) Key Interactions Internal External Functional Supervisors, Risk Team, branch Seniors Customers, Legal agencies, Collection agencies ,Repo agency and Yard Management. JobCollection officer Wheels Primary LocationJaipur-S-JPRS-1-Jaipur_Mansarovar Madhyam Marg OrganizationAsset Collection ScheduleFull-time Job Posting14/08/2017, 40344 PM RecruiterSummy Kumari

Bookkeeping

Degree: 

Experience: 0-3

Function: Accounting / Tax / Company Secretary / Audit