Client Service Representative

  • Company:
    McNeill Nakamoto
  • Location:
  • Salary:
    negotiable / monthly
  • Job type:
  • Posted:
    1 week ago
  • Category:
    Customer Service

Category :
Job Type :
Location/City :
BC – Langley
Recruiter Name :
Torie Rogers
Client Service Representative – Langley
Our client is looking for proactive and diligent individuals to take on a
Client Service Representative
role. The successful candidate will be able to review and process insurance-related documentation, ensures compliance, and work closely with clients and business partners through excellent customer service.
This is a 6 month contract position
Langley, BC
Maintain knowledge of company insurance products,
procedures, and polices; ensure all documents comply with existing policies
Gather, review, and scan all documentation, including
applications and claims records; maintain required records online
Check for accurate completion of client documents;
identify missing information, verify identification
Cash handling and tracking transactions;
checking records of outstanding accounts, producing receipts, and account
Review reports and analyze data
Provide excellent customer service by
responding to any phone or in-person customer/business partner enquiries and
requests for information
Issue documentation through client
eligibility assessment
Coordinate appointment bookings
Other administrative and customer service
duties as needed
High school diploma
At least 3+ years’ experience in a customer
service or office administration role
Adaptable and flexible working style to
accommodate changing working environments
Excellent analytical skills and ability to
track large amounts of data
Basic accounting skills to assist with
client account balances and transactions
Strong written and verbal communication
Ability to multitask and prioritize work
demands and volumes
Energetic, proactive, and team
Valid class 5 driver’s licence or equivalent
is preferred
All interested applicants please apply using the above ‘Apply Now’ link. While we thank all candidates for their interest, only select individuals will be contacted for follow-up.
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