Business Support Consultant 1

  • Company:
    Wells Fargo India Solutions Pvt Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    5 days ago
  • Category:
    Financial Services/Stockbroking | Banking

Skill: insurance , collaterals , investments , financial services , banking , mortgage , query handling , risk , mobile banking; Exp: 2-3 years; Business Support Consultant 1 Job ID 31123BR Location Bengaluru, India; About Wells Fargo Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. About Enterprise Global Services Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo’s business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website. Department Overview EGS Experience program is intended for all constituents of EGS, namely Enterprise partners, Vendor partners, Team Members and Industry/Community, efforts started with the Team Members (TMs) constituency. A lifecycle approach has been followed and experience of both receivers and givers come under the purview of the program. It is part of Platform Excellence. About the Role You will work as part of the EGS Experience team in Bengaluru to support and be responsible for systematic communication efforts towards building awareness of initiatives, outcomes and experience thinking and doing. You will interact closely with multiple stakeholders including, but not limited to, functional Team Members, LOB heads and Team members, vendor partners. Responsibilities Conceptualize, Develop and manage content and collaterals for EGS Experience team (e.g., Audios/Videos/ PPT/posters etc) Translate vision and work done in a succinct and impactful manner Conceptualize and Initiate creative methods to deliver messages Tap internal/eternal expertise to build above Liaise with, assess and onboard vendors as required Be the primary contact for content support for Experience Studios Plan communications for all activities associated with Studio Execute launch (in Bangalore first) with on ground support from team Undertake Hardware & Software support/training to use the same for uploading content etc Be the SPOC for Risk approvals for content Utilize thorough knowledge of the business unit’s functional area to support strategic initiatives for the unit. Present to mid-level managers on overall performance and recommend strategies to implement changes and improvements. Support EGS Experience team in ongoing projects across different phases of Experience team methodology Planning, discover, design, execution, launch Secondary and primary research Market Skills and Certifications Essential Qualifications University degree in Public Relations, Marketing & Communications, Social Media marketing, English Literature or related discipline. Experience of 2-3 years in PR, communications. Knowledge in collateral design. Strong communication skills. Ability to work with team/s in order to build content and collaterals, give direction to vendor/partners , work with communications team/partners for creating Videos, Audios , PPTs Good Powerpoint skills (Creation of animated PPTs etc would be an added advantage) Fluency in English. Strong interpersonal skills Ability to liaise with different stakeholders at EGS to get necessary content as well as risk approvals Ability to liaise and co-ordinate with different teams, SIGs such as FACE, leaders, EGSVA etc Coordinate with Communications team for releases on various media Query handling Desired Qualifications Experience of working in a MarComm environment in MNC Interest in creation of collaterals Relevant design tools (software); converting PPTs to animated videos Creative mindset interest and willingness to introduce fresh ideas and concepts Blogging experience

Banking -General


Experience: 2-3

Function: Finance / Insurance Services