Skill: sharepoint , java , perl , vb , application management , infrastructure; Exp: 2-3 years; Position Overview EUSO Service desk is responsible to provide 24*7 IT helpdesk support to all MSCI users globally. Are you smart, motivated, and passionate about IT Infrastructure and Operations? MSCI is seeking a smart, enthusiastic & hands-on IT operations team member. This role is within the EUSO – Service Desk team. Scope of Responsibility Identify key areas for automation and optimization to enhance productivity Help with Automation of daily task on Active Directory, Exchange, NAS, DFS, Service Now, SCCM, Cisco and any other applications required. Coordinate with infrastructure, Application management and other global teams for issues which require escalation. Identify opportunities for optimizing system performance and provide suggestions for development. Should have exposure handling escalations and complex issues. Specific Knowledge/Skills Any programming language Dot net preferred Add-on – Java, Perl or others Supporting Windows 10 Platform & Office 365 products PowerShell or VB scripting. Prior automation or working experience will be add-on on AD, DFS, DNS, SharePoint, VPN, Cisco IP telephony, Voice Mail Desired Experience Have at least 2-3 years relevant experience in IT. Have a good and relevant degree. Preferable ITIL V3 certified. Desired Qualifications BSC-IT Preferred Add-on – any certification in Automation Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Function: IT Software : Software Products & Services