Skill: authoring , sql , security , database , problem solving , written communication , infrastructure; Exp: 2-3 years; The Security Analyst position in Symantec’s Managed Security Services is responsible for assessing security threats and risks involving client infrastructure. The security analyst works within a 24x7x365 team to further support the timely delivery of monitoring services and support across multiple customers. This includes troubleshooting and resolution of security issues on behalf of clients. The Security analyst addresses complex or difficult problems as needed, or in conjunction with other team members. This position may be assigned to a shift schedule. This position will also involve responsibilities within Symantecs DeepSight services group. Symantec DeepSight Early Warning Services enable organizations to enhance security and take proactive control of the integrity of their information. DeepSight helps customers align their risk mitigation strategies with the shifting threat landscape by providing tailored information and analysis, including mitigation strategies and recommended best practices, for known and emerging vulnerabilities and current threats. Responsibilities Work within established practices and handling guidelines to triage client facing security incidents. Triage includes working within the MSS proprietary dashboard to validate that the incident does represent unauthorized activity (and not a false positive) and assessing potential impact of incident to clients enterprise. Willing to work in rotating 24×7 shifts Willing to relocate to Chennai Clearly document both the assessment and actions required by the client to mitigate or respond to the incident. Available to respond to client requests and assist with incident response activities. Complete custom signature tuning requests using Blaze RMA engine or within the ASQL framework. Resolve standard/routine customer issues with no guidance and complex/unusual customer issues with minimal guidance. Communicate effectively with variety of external customer contacts to include technical contacts and executive contacts. Map custom signatures to attack IDs within Blaze RMA rules engine to ensure accuracy of incident detection. Able to precisely analyze data patterns and should have detailed knowledge of varying types of zero-day Vulnerability trends, hacker exploits and forensics. Capable of documenting the threat for the team, authoring signatures to detect the threat and configuration changes to our detection engines. Capable of juggling variety of priorities and deliverables in an operational, interrupt driven environment with minimal guidance or supervision Ensure that client issues are resolved in a timely manner and that triage activities are being performed and meeting established performance goals. Train and Mentor more junior analysts on processes, incident handling techniques and professional skills.. Qualifications 2-3 years of experience delivering security solutions to an enterprise or with a security services organization Proven ability to execute projects with defined scope, deliverables and timelines. Excellent oral and written communication skills. Proven technical writing experience . Detail-Oriented, proven attention to detail in past projects. Candidate must have a firm grasp on SQL technologies and database architectures. Security certifications, especially GCIA, GCIH, or CISSP, are a plus. Success Factors Attention to Detail, Systematic Problem Solving, Team Work, Communication, Customer Focus, Continuous Learning, Action-oriented, Time Management, Creativity, Meaningful Research Capabilities ======================================== Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Function: IT Software : Software Products & Services