Assistant Manager – Credit Operations, Consumer Branch Operations – Prime / Emerging

  • Company:
    Bajaj Finserv Lending Ltd
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
  • Category:
    Financial Services/Stockbroking

Skill: engagement , policies , employee satisfaction , communication skills; Exp: 3-4 years; Job Summary * Assistant Manager – Credit Operations, Consumer Branch Operations – Prime / Emerging Job Purpose —– Job Duties & Key Responsibilities * Duties and Responsibilities – To Ensure SLA Delivery for each process – To Ensure quality of files processed by the Operations team are within the specified guidelines – Achieve Service To Sales Numbers – To Ensure all cash management services at the branch are delivered – Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc – Data Analysis & Sharing of best practices with team – Ensuring Implementation of Policies & processes – Coordination with various HO / Cross functional departments & providing feedback – Recruiting and manpower forecast & planning – Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction – Vendor management (CPV Agencies) – Ensuring Compliance & Integrity within the area/region – To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience * Should have 3-4 years experience, and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter



Experience: 3-4

Function: Human Resource / IR / Training & Development