J.P. Morgan Asset Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement
products and services, brokerage and banking services including trusts and estates,
IM Manual Guidelines team supports Fixed Income portfolio managers by performing manual tests for Institutional client accounts. Post trade checks performed at various frequencies (Daily, Semi-monthly, quarterly) as per test methodology as agreed with Risk Front office, will ensure that portfolio investments made are in accordance with Client guidelines.
KEY PERFORMANCE AREAS AND % TIME
· Accuracy : Perform Manual checks as per tests agreed with Risk Front office
Service Level agreement is monitored through work flow tool, frequency varies Daily, Weekly and Semi-monthly
There is no tolerance to errors – incorrect completion of task by Guidelines team will lead to Loss and/or Client impact.
Portfolio manager query emails must be reverted on the same day
· Minimum qualifications Post graduate in Finance/Commerce
· Minimum experience 5+ years of Guidelines, 7+ year of In depth reference data
· Key competencies
Operations management – Volume processed by the team is pre-determined. There will be additional projects, back end clean up activities. Manager needs to understand work pattern and allocate tasks accordingly.
Decision making – Tests being performed by the Manual guidelines team need to be in standard procedure with no ambiguity and any scope for interpretation. Determination needs to be done while transitioning the manual tests from Portfolio managers.
Communication (Spoken – Assertiveness Written) – Need to communicate with Front office (Portfolio managers) on need basis to ensure they understand client guideline breaches and act on correcting the trades. Portfolio breaches need to be explained with requisite details over the email.
Talent management – To be effective, team will consist of skilled staff who will be domain experts. Manager would need to spend focused time towards ensuring staff is engaged and has challenging tasks to work on beyond routine work.