Skill: service oriented , database , hadoop , big data , san , operating system , production support , infrastructure; Exp: 0-3 years; Apps Systems Engineer 4 Job ID 30666BR Location Bengaluru, India; About Wells Fargo Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories . About Enterprise Global Services Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo’s business lines and staff functions across Technology, Operations, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website . Primary skill Hadoop Admin Secondary skill Hadoop Must Have This is a Hadoop administrator role largely responsible for providing operational database services to the organization. This is a production support HADOOP administrator role. We are looking for a highly competent and highly motivated individual in this role, as such it will require a commitment on your part as well as Wells Fargo team. Some of the primary responsibilities of this role would include This HADOOP administrator role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes. This role requires excellent communication and documentation skills. Owning, tracking and resolving HADOOP related incidents and requests. Fulfilling requests and resolving incidents within SLAs. Reviewing service related reports (e.g. HADOOP configuration, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs. Responding to HADOOP related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems. Market Skills and Certifications Manage scalable Hadoop cluster environments. Manage the backup and disaster recovery for Hadoop data. Optimize and tune the Hadoop environments to meet performance requirements. Install and configure monitoring tools. Work with big data developers and developers designing scalable supportable infrastructure. Work with Linux server admin team in administering the server hardware and operating system Assist with develop and maintain the system runbooks. Create and publish various production metrics including system performance and reliability information to systems owners and management. Perform ongoing capacity management forecasts including timing and budget considerations. Coordinate root cause analysis (RCA) efforts to minimize future system issues. Mentor, develop and train junior staff members as needed. Provide off hours support on a rotational basis. Wells Fargo team members support our focus on building strong customer relationships balanced with a strong risk mitigation and compliance-driven culture, which firmly establishes those disciplines as critical to the success of our customers and company. The Employee, as a Wells Fargo team member, is accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Function: IT Software : Software Products & Services