Application Support Engineer

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 month ago
  • Category:
    Consumer Durables/FMCG | Warehousing

Skill: fundamentals , css , web development , html , mvc , rest , javascript; Exp: 0-3 years; Application Support Engineer Job ID 719531 | ADCI – Tamil Nadu DESCRIPTION 1. Work closely with the tech and SME team to understand the requirements 2. Build simple and efficient tools to enable SMEs to create/curate questions 3. Edit within an online application platform and work with ticketing systems to assign and organize work. 4. Be passionate about quality and delivering products that help SMEs to curate questions faster. 5. Work with Senior engineers in the team to review design and code. 6. Respond quickly to customer-reported issues by fine-tuning content and working with the tech and SME team to communicate resolutions. 7. Collaborate closely with the product team to design and continuously revise best practices for the creation, revision and submission of content, championing product enhancements and roadmap prioritization with regard to content creation and QA 8. Work across teams to establish, maintain, and communicate an overall content creation and QA roadmap and schedule, regularly updating key stakeholders on progress and potential blockers 9. Assist with managing third-party and/or internal teams tasked with creating, auditing and submitting contents, ensuring achievement of budget, schedule, and content quality goals BASIC QUALIFICATIONS Strong design skills around the user experience. Eye for design and attention to detail. Comprehensive understanding of web development, including but not limited to HTML, CSS, JavaScript and general Web 2.0 techniques. Familiarity with user interface design patterns to solve business problems with highly accessible and usable web applications. Understand the trade-offs between usability, performance, accessibility and cutting edge user interface implementation and make balanced, informed implementation decisions. Familiarity with responsive web design frameworks. Familiarity with agile development methodologies. PREFERRED QUALIFICATIONS Proven web design skills. Experience building large-scale web applications. Experience with Angular and/or React Knowledge of fundamentals of web server frameworks and design patterns such as MVC. Understanding of web services technologies like REST. Job details Chennai, India Device Software Editorial, Writing, and Content Management

Software Engineer


Experience: 0-3

Function: IT Software : Software Products & Services