Quality SPOC Manager

  • Company:
    Catalent Pharma Solutions
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    24 hours ago
  • Category:
    General

Description de l’emploi

Catalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics, and consumer health products. With over 80 years serving the industry, Catalent has proven expertise in providing development, production and packaging services for pharmaceutical and biotech companies.

For our sterile production site located in Belgium in Brussels (Neder-Over-Heembeek) which is currently expanding its capabilities, we are currently looking for a Quality SPOC Manager, reporting to the Quality Operations Director.

The Role

The Quality SPOC Manager is responsible for supervising, carrying out and ensuring the smooth running of the following tasks

+ Method of organizing meetings and customer follow-ups (answers to customer’s questions related to products manufactured on the Catalent Belgium site)

+ Preparation and participation in QRMs and customer visits

+ Quality Agreement

+ Customer audits and follow-up of actions related to customer observations

+ Status of approval of files and release of batches produced

+ APR

+ Change control

+ Deviations

+ Customer complaints

+ Suppliers deviations

+ CAPA, corrections, actions

+ Customer’s KPIs

+ Periodic SPOC meeting

The SPOC Manager is also responsible with the SPOCs for :

+ Set up a monitoring system for customers related issues. This can result in the establishment of an action follow-up table with the client and the establishment of regular calls and visits

+ Respond to questions and communications from their clients. This task will be done in collaboration with the departments affected by the questions.

+ Transmit required informations by customers in the context of Catalent Belgium’s activities

+ Ensure customer satisfaction and follow-up on commitments made to them

The candidate

+ University degree, preferably scientific degree such as Pharmacist, Engineer, or equivalent. Or equivalent by experience.

+ Experience in a Quality function is required, experience in similar function is an asset

+ Fluent in French and English, any other language is an asset

+ Good communication skills (oral & written)

+ In-depth knowledge of MS Excel / Basic knowledge of MS PowerPoint

+ Experience in the administration of Trackwise or a similar system is an asset

+ Autonomy

+ Flexibility / Adaptability

+ Passion for excellence/improvement

Position Benefits

+ Potential for personal development within an international company

+ Defined career path and annual performance review and feedback process

+ Contributory pension and benefits package all offered from day one of employment

+ 36 days’ holiday + bank holidays

Catalent offre des opportunités enrichissantes pour faire avancer votre carrière! Rejoignez le leader mondial du développement et de la distribution de médicaments et aidez-nous à proposer plus de 7 000 produits vitaux aux patients du monde entier. Catalent est une société internationale passionnante et en pleine croissance où les employés travaillent directement avec les sociétés pharmaceutiques, biopharmaceutiques et de santé grand public de toutes tailles pour faire progresser les nouveaux médicaments, du développement précoce aux essais cliniques et au marché. Catalent produit plus de 70 milliards de doses par an et chacune d’entre elles sera utilisée par quelqu’un qui compte sur nous. Rejoignez-nous pour faire la différence.

Catalent. Plus de produits. De meilleurs traitements. Fournis de manière fiable. ™

Visitez www.catalent.com/careers pour explorer les opportunités de carrière.

Catalent est un employeur favorisant l’égalité des chances et l’action pour l’équité. Tous les candidats qualifiés seront considérés pour un emploi sans distinction de race, de couleur, de religion, de sexe, d’origine nationale, d’incapacité, de statut de vétéran protégé, d’orientation sexuelle ou d’identité de genre. Si vous avez besoin d’une aide raisonnable pour une partie du processus de candidature ou d’embauche en raison d’un handicap, vous pouvez soumettre votre demande en envoyant un courrier électronique confirmant votre demande d’adaptation et en indiquant le numéro du poste, le titre et l’emplacement à l’adresse DisabilityAccommodations @ catalent. com. Cette option est réservée aux personnes nécessitant une adaptation en raison d’un handicap. Les informations reçues seront traitées par un employé américain de Catalent, puis acheminées vers un recruteur local qui fournira une assistance pour assurer la prise en compte appropriée du processus de candidature ou d’embauche.

Avis aux représentants des agences et des entreprises de recherche: Catalent Pharma Solutions (Catalent) n’accepte pas les CV non sollicités d’agences et / ou de sociétés de recherche pour cette offre d’emploi. Les curriculum vitae soumis à un employé de Catalent par une agence tierce et / ou une entreprise de recherche sans accord de recherche écrit valide et signé, deviendront la propriété exclusive de Catalent. Aucun frais ne sera payé si un candidat est embauché pour ce poste à la suite d’une recommandation non sollicitée d’une agence ou d’une entreprise de recherche. Merci.

Catalent = Catalyst + Talent

Your talents, ideas, and passion are essential to our mission: to develop, manufacture, and supply products that help people live better, healthier lives. Join us!

personal initiative. dynamic pace. meaningful work.

Catalent is the perfect place to grow your career if…

+ You enjoy the fast pace of a start-up, but want the opportunities and stability of a growing, publicly traded company (Listed on NYSE: CTLT).

+ You want meaningful work. From cough treatments to cancer-fighting drugs, biologics, and vitamins, we help develop, launch, and supply over 200 new products each year – more than any branded drug maker in the world!

+ You want to plant your career in a growing company. Over the last five years, Catalent has re-invested more than $2 billion back into the company and its people.

+ You are excited about learning, collaborating, and growing alongside a global diverse team. Our team of more than 11,000 comes to work every day ready to overcome new challenges with teamwork, advanced technologies, and a passion to deliver by putting patients first.

+ You want to make a global impact! From North America to Europe, Asia to Latin America, we have innovative science and manufacturing teams who are looking for YOU!

+ See how our teams are making a difference, while growing their careers and fulfilling our mission by putting patients first every day here.

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.





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