Security Officer

  • Company:
    Hilton
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    23 hours ago
  • Category:
    General

Our team members are changing the world one stay at a time. As a security services professional in the world’s best known hotel brand you’ll have more than just a job, you’ll bring your expertise to ensure the safety and security of our team members, guests and our asset to provide superior guests services and delight our guests.

**What will I be doing?**

As a Security Officer, you are responsible for monitoring and controlling entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a superior guest and team member experience. As Security Officer, you will also be required support evacuation procedures as well as perform the following tasks to the highest standards:

+ Demonstrate exceptional customer service when engaging with guests and provide a welcoming environment for guests including providing Hotel and local information
+ Respond promptly to security issues including Emergency calls and liaise with Police in the absence of Manager
+ Perform regular patrols of the Hotel and retails space ensuring fire walks take place and perform static guard duties
+ Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
+ Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
+ Operate, check and monitor the CCTV system & escalate concerns or investigations when required
+ Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

**What we are looking for?**

+ **Previous Security experience, preferably in a hotel or a similar work environment**
+ **Current Security Licence Qld and RSA**
+ **Strong interpersonal and communication skills**
+ **Ability to work autonomously and good problem solving**
+ **Strong work ethic & reliable**
+ **Passion for delivering exceptional levels of guest service**

**What will it be like to work for Hilton?**

**Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its** **global brands** **.** **Our amazing team members are at the heart of what we do! As a Hilton team member, you can look forward to receiving the following**

+ **A competitive salary**

+ **Complimentary duty meals**

+ **An investment in your wellbeing to include flexible working arrangements that support you in making space for “what matters most”**

+ **Flexible working options allowing you to balance your family and work life commitments**

+ **Access to Go Hilton, our Team Member Travel Program offering heavily discounted room rates and up to 50% off food and beverage at participating hotel outlets across our properties globally!**

+ **Access to Hilton University training, offering more than 3000 learning programs**

+ **Extensive leadership and career development opportunities**

**_ Hilton was named the #1 Hotel chain in the Great Places to Work survey 2017, 2018 & 2019! _**

**Job:** _Security and Loss Prevention_

**Title:** _Security Officer_

**Location:** _null_

**Requisition ID:** _HOT073MI_

**EOE/AA/Disabled/Veterans**