Gallagher Bassett (GB) is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way.
At GB, we have a proven track record of building strong partnerships, helping our clients to improve return to work performance and helping injured workers to return to work and to life.
We are currently seeking a Return to Work Specialist to join our office **located in our Melbourne CBD office** . This is a full time, permanent role, working within GB’s Worker’s Compensation team.
Responsibilities of the Return to Work Specialist role include but are not limited to:
+ Taking the lead on influencing and driving return to work on Worker’s Compensation cases identified at high risk of exceeding expected return to work outcomes.
+ Working closely with case managers to manage the return to work aspects of allocated cases.
+ Utilising their knowledge and skills in return to work and injury management, and exceptional stakeholder management skills, to drive optimal return to work outcomes
+ Providing advice and/or assistance to WCV claims staff, employers, workers and treating health practitioners to promote cost effective, durable RTW outcomes centred on a customer focused workers compensation claims service.
+ Driving and monitoring the Return to Work Index measure for a specific portfolio
+ Attending and participating in Case Conferencing, where necessary
+ Complying with the Accident Compensation Act 1985/ WIRC Act 2013 and other Legislative requirements
**What we are looking for:**
+ Recent demonstrated experience within agents or industry as an Injury Management Advisor, Return to Work Coordinator / Manager, Case Manager, Technical Manager or Occupational Rehabilitation Provider
+ A demonstrated understanding of common injuries, treatment options and medical terminology
+ Experience in managing complex Return to Work cases through early identification of Return to Work barriers and implementation of effective strategies
+ Experience with facilitating Return to Work for workers with a psychological injury is desirable
+ Excellent customer service skills
+ Tertiary qualification in appropriate discipline and / or demonstrated experience in a similar role will be held in high regard
**What we can offer you:**
+ Attractive remuneration packaging
+ Flexible work hours
+ Staff referral incentive
+ Opportunities for ongoing education and development
+ Service recognition awards
+ Employee assistance program for yourself and immediate family members
+ Personal touches like weekly fruit bowls and birthday celebrations
+ The opportunity to work for a company that gives back to the community through our Gentle Bear program
If you think you can make a positive difference to our business we want to hear from you today!
Click on **Apply for this Job.**
**Only people with the right to work in this country will be considered for this position.**
**Agency candidates will not be considered for this role.**
**Organization:** _GB International_
**Title:** _Return to Work Specialist – Worker’s Compensation VIC_
**Requisition ID:** _62586_