As a **National Field Service Manager** you will be responsible for driving results and engagement across the Field Service team across Australia.
**What You Will Do**
+ Lead, coach, develop and engage a team of Field Service Engineers to ensure a high level of technical competency and delivery of outstanding customer experiences
+ Drive employee engagement through action plans on focus areas while coaching on strengths development to build a high performing and world class team
+ Drive efficiency in all inventory and spare parts management through partnerships with Service and Supply Chain teams
+ Develop and implement standard processes to support the growth and efficiency of the wider Technical Operations group, incorporating lean methodologies in the repair and maintenance process
+ Develop strong relationships across the Stryker business in Australia and New Zealand, including Sales, Marketing, Operations and Finance, and globally to ensure the needs of our market are front of mind by our manufacturers
+ Maintain Quality standards compliance with corporate, ISO and Australian Standards
+ Ensure that all key performance indicators for revenue, customer and team/individual performance are met, supporting and holding the team accountable, driving them to achieve the defined service metrics
**What You Need**
+ A love and drive to lead and develop high-performing teams
+ A passion for developing team members to be their best and happiest self at work
+ A curious and innovative mind that grasps technical and operational concepts
+ A proven track record in overachieving
+ An open mind and flexible attitude
**Culture & Benefits**
+ Join one of Australia’s (and the world’s) Best Places to Work since 2014!
+ Grow and develop your career with a company that prides ourselves on personal and professional development
+ Free on-site gym and parking!
**To join us click APPLY now!**
Work From Home: Occasional
Travel Percentage: 30%
Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at www.stryker.com