Professional Services Specialist

  • Company:
    Fortive Corporation
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 hours ago
  • Category:
    General

Driving customer satisfaction is your motto? Are
you often complimented on your organisational skills? If you are a born problem
solver with sharp attention to detail, this opportunity is for you!

WHAT YOU WILL DO

As
a key member of the wider ANZ Professional Services team your
contribution to the overall customer experience will be instrumental. Based in Melbourne,
you
will be the technical leader in the implementation of projects for large
accounts across Australia & New Zealand, being an integral part of the
business while enhancing value added services.

To
break it down, your responsibilities will include:

+ End to end project implementation, being ultimately responsible
for the successful deployment of large fleets

+ Understanding customer needs and ensuring customer requirements
are achieved

+ Working closely with internal stakeholders to support growth in
the enterprise sector

ABOUT YOU

At Teletrac Navman, we believe in your potential – your ability to grow and make an impact. And we believe in giving you the opportunity, accountability and visibility to do just that.

What will help you succeed in this role;

+ 5+ years customer / technical support experience, working directly with customers

+ 2 + years Project management experience

+ Creative problem-solving approach

+ Business acumen to understand industry trends and how to best add value to customers

+ Attention to detail and being process-driven

+ Organisational & time management skills to ensure deadlines are met

+ Ability to travel – 15% involved

What would be highly desirable:

+ PM qualification (PRINCE2 / PMP Practitioner certification)

+ Bachelor’s degree in Technology or prior experience working in the IT industry

WHAT’S IN IT FOR YOU

You will enjoy:

+ 12 weeks of paid parental leave for the primary carer and 4 weeks for the secondary carer

+ Development opportunities with 1:1 mentoring, online courses, product training, Lunch ‘n’ learn, and so much more

+ Flexible start and finish times and work from home options

+ Community impact. Volunteering and fundraising activities

+ Networking opportunities. Inclusion & Diversity Employee Group and active social communities

+ Employee Assistance Program (EAP) and other wellness initiatives

If it sounds like this job was made just for YOU, apply now and help us & our customers keep the world moving.

Teletrac Navman

Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. With headquarters in Orange County, CA, we have an international presence with additional offices in the United States, United Kingdom, ANZ and Mexico. Check our website at www.teletracnavman.com.

Fortive

Fortive is our parent company. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.