NOC Engineer

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**Ericsson CU:**Australia

**Functional Area:**Managed Services

**Location:** Sydney

**Work Rights:**AU/NZ Citizen or Australian Permanent Resident

**Background Checks:**All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.

Are you in?


## **Our Exciting Opportunity:**

Ericsson Australia is growing! As a result, we are looking for a NOC 1st Level Operations Engineer. The successful candidate will be responsible for the network surveillance by monitoring multi-technology networks, troubleshooting problems and handling incidents through to resolution within established SLA’s. Using MSDP tools and ITIL framework based processes, You will be an integral part of the NOC team ensuring Network Assurance SLA/KPIs are achieved. You will also play a meaningful role in the coordinating of Network changes and acceptance activities, as well as helpdesk services to multiple customers


## **Key Qualifications:**

* 3+ years of equivalent NOC shift work experience
* Ability and willingness to work a rotating schedule in a 24x7x365 environment
* Good written and spoken English
* Advanced Diploma or higher in telecommunications / ICT


## **As our ideal candidate, You will also have:**

* Experience in operations of LTE networks
* Working knowledge in troubleshooting Juniper or Cisco routers and switches
* Solid knowledge of internet routing protocols such as OSPF, BGP and Internet TCP/IP Services (DNS and DHCP)
* Experience with or knowledge of uplink/downlink gateway earth stations, RF systems (including Antenna systems)


## **What’s in it for you?**

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.

## **What happens next once you apply?**

What happens next once you apply? Read about the next steps here

For your interview preparation, here are a few “Tips&Tricks” from our recruiters

For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

Ericsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union.