Director of Sales & Marketing

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**Job Number** 20033155

**Job Category** Sales and Marketing

**Location** Melbourne Marriott Docklands, One Marriott Drive, Melbourne, Victoria, Australia VIEW ON MAP

**Brand** Marriott Hotels Resorts /JW Marriott

**Schedule** Full-time

**Relocation?** No

**Position Type** Management

**Start Your Journey With Us**

Marriott Melbourne Docklands Hotel is located in the docklands district (CBD) and walking distance to many of Melbourne’s attractions. The hotel features 196 rooms & suites, executive lounge, an infinity pool with a roof top bar, an all-day dining restaurant, an executive lounge, lobby lounge and a laneway coffee house. The hotel also had 6 meeting rooms across 400 sqm of total event space, with 250 capacity in its largest space.


The Director of Sales and Marketing has overall responsibility to maximize all revenue opportunities for the hotel, through the use of industry tools, strong leadership, understanding of the market, and the creation of more business opportunities.

Critical responsibilities include:

– Drive total hotel revenue including room revenue, banquet and catering, room rental and resource revenue, all Food and Beverage revenue.

– Increase business from existing channels while creating new business development opportunities.

– Develop a Sales and Marketing strategy to maximize occupancy, revenue and customer satisfaction for the hotel.

– Manage the Sales and Marketing department in order to attract, develop, retain and motivate the associates.

– Collaborate with the Director of Revenue Management to evaluate business opportunities.

Functions as the leader of the property’s all sales and marketing activities including being responsible for catering revenue. Manages the property’s reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.


Education and Experience


+ Valid working rights in Australia

+ Hotel industry and local Australian work experience, demonstrating progressive career growth and a pattern of exceptional performance

+ 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.


+ 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.


+ Strong hands on leadership skills with ability to manage a dynamic team

+ Pre opening experience preferred

+ Proven marketing experience and understanding of current media trends

The successful candidate will be highly driven, organized and possess exceptional communication skills. Additionally, a collaborative leader who is strategic, analytical with influencing abilities that span beyond their immediate direct reports.

_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._