Solution Manager

  • Company:
    IBM
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    16 hours ago
  • Category:
    General

**Introduction**

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

**Your Role and Responsibilities**

The Solution Manager spends time interacting with the internal/external client and other key stakeholders, as appropriate to the level of solutioning experience and skill, to understand the strategic priorities, business and technical requirements, issues and tactical problems, to develop and articulate robust and innovative technical solutions. They present, review and modify the solution, with the internal/external client and key stakeholders, to meet deal requirements and to close the deal for IBM. They are part of the sales team to develop and build System Integration and Managed Services solutions for clients. They lead cross-geography, cross line of business teams of subject-matter experts. They leverage the full breadth of services, labor, assets, and software products to develop complex, multi-year solutions and optimized cost cases that meet client requirements and needs considering the client’s base case and IBM’s profitability. A Solution Manager owns the definition of services solutions, within their job role scope, fills a critical role in the overall success of the engagement pursuit and is the primary source of IBM solution design and development around the world. They work in conjunction with the larger pursuit team (Sales, TSM, HR, C&N, Delivery, Pricing, Risk, etc.) to deliver a winning solution.

**Required Technical and Professional Expertise**

+ 3+ years experience in deep consulting and leadership experience, including a proven ability to define and shape solutions for customers

+ 3+ years experience leading solutions on proposals and responses for new business, as well as complex multi-year / high value & cost transformation programs

+ 3+ years experience in the ability to articulate the specific industry and transformation challenges presented by cloud and application modernization

+ Financial background on technical solutions

+ Previous Project or Program Management experience

+ Experiences working on engagements, projects, or transitions

+ Performed work as SME, preferably in team lead role

+ Working Knowledge of the tools – processes – & delivery model used by Offerings & Custom services

+ Comfortable communicating IBM capabilities to all levels of customers

+ Ability and committed to work in an unpredictable schedule often requiring long hours, weekends and very tight timeframes

**Preferred Technical and Professional Expertise**

+ Committed and available through out the engagement life cycle of a deal supporting the Client Tech Seller and during negotiation phase till the contract is signed

+ IT Service Management concepts and principles

+ Public, Private and Hybrid Cloud Architectures

+ Architectural Thinking. Documentation skills. Knowledgeable in the Solution Design Method.

+ MS Excel, Word and PowerPoint skills are also required for the development of key deliverables Excellent communication and presentation skills

+ Excellent problem solving and analytical skills

+ Financial and Project Management skills

+ Ability to multi-task and prioritize work

+ Application of recognized architectural methods

+ Ability to understand complex architectures and embedded systems

+ Ability to solve, sizing and costing all elements of IT services

+ Ability to work an unpredictable schedule and very tight timeframes

**About Business Unit**

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!

**Your Life @ IBM**

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

**About IBM**

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

**Location Statement**

For additional information about location requirements, please discuss with the recruiter following submission of your application.

**Being You @ IBM**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.