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Manager, Global Solution Center, Manufacturing IT


Job ID: 178578795
Job Views: 2
Location: Norwalk, Connecticut, United States
Job Category: Manufacturing
Employment Type: Full time
Salary: per year

Job Description

 
Senior Manager, Manufacturing, Engineering and CMO Applications: The team is part of the Global Solution Center (GSC) within Manufacturing IT in Pharma Informatics' Global Business Functions (FPP) organization.
These teams provide services and solutions to our Pharma Global Technical Operations (PT) business function.
These solutions include: Manufacturing Execution Systems (MES), Calibration Management, CAPEX Portfolio Management, vendor and custom solutions, as well as integration to various internal and external systems. The Senior Manager will drive customer demand management, people management, project management, solution development, maintenance, enhancement, and operational support.
In collaboration with the business and IT business partners, s/he will develop strategies and actionable plans that maximize the ROI from the use of our solutions. The Senior Manager is accountable for the management and leadership of a team of IT professionals located in South San Francisco, California.
S/He is also accountable for management of shared services resources including outsourced resources - both onsite and offsite.
This position is based in South San Francisco. Responsibilities:Develop, manage, communicate, and plan effectively to ensure alignment with, and clear understanding of strategic and operational goals of our customersCollaborate with IT colleagues to ensure that workforce plans, vendor management, budget management, customer change management, staff performance management and other internal processes are conducted professionally and in the best interests of our customers, teams, and other stakeholdersKeep abreast of technical developments that may have application in the Pharma / biotech industry, and promote the use of those that provide strategic business benefitsGovern, prioritize, and deliver a portfolio of projects that are aligned with our business strategy and technology roadmapsEnsure team actiavely manages incidents, service requests, and change queues in compliance with company processesAbility to seamlessly move across IT operational domains including project management, financial analysis, incident management, technical briefings and senior strategic sessionsDemonstrates strong commitment to customer satisfactionQualifications & Experience:Bachelor's degree in Computer Science, Engineering or a business field, or equivalent experienceStrong coaching, mentoring, and influencing skills.
Strong leadership and people management skills, inspiring and empowering leadership styleDemonstrated experience effectively collaborating with customers and cross-functional teams to deliver superior business outcomes7-12 years IT experience across multiple business areas or technical domains with a track record of introducing new ideas and concepts3-4 years people management experienceHighly customer-focused, with demonstrable stakeholder management experience and passionate about delivering high quality innovative solutions and services that meet business needs, which are readily scalableGxP systems implementation or software development life cycle as well as supporting project and validation methodologiesProfessional experience in the pharmaceutical/biotech industry and expertise in GxP and regulations such as 21 CFR Part 11A proven track record of running high performing environments, including virtual teams.
Innovative, responsible, and reliable with a highly developed strategic mindsetAble to contribute at a functional leadership level beyond own immediate area of responsibility with strong communication skills and ability to forge relationships with a wide range of colleagues across the globeExperience in managing change initiatives with the commitment to implement change within the organizationFlexibility to travel for up to 20% (both domestic & internationally)Demonstrated commitment to customer serviceAdaptable and flexible to change in a large organization Category: Manufacturing , Keywords: Manufacturing Manager

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